Return Policy & Shipping

  • We are not responsible for lost or stolen packages. Please see statement below.

Once the item is scanned into the USPS system, it is no longer in our hands. WE ARE NOT RESPONSIBLE FOR ITEMS LOST IN TRANSIT OR STOLEN. IF YOU WOULD LIKE TO ADD SHIPPING INSURANCE OR SIGNATURE CONFIRMATION, PLEASE REACH OUT TO US. Also, please note that there is a time limit with which you can file a claim with USPS or UPS and after 120 days the tracking number is erased and can no longer be verified

Email us at thebrandedfancy@gmail.com for questions.

RETURNS:

Please notify us immediately upon receiving a defective item.  Returns/exchanges must be done within 14 business days upon receiving your items. If you return an item outside of that window, it will be returned to back to you. 

To be eligible for a return, your item must be UNWORN, free of pet hair, deodorant marks and odors such as smoke, etc. and in the same condition that you received it.  Tags MUST be still attached.

If you need to return an item, we offer refunds MINUS OUR SHIPPING COST at this time.  

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.

Only regular priced items may be returned, unfortunately SALE ITEMS CAN NOT BE RETURNED.

Shipping your item

To return your product, you should mail your product to: 4027 E 100 N, Rigby ID, 83442

You will be responsible for paying for your own shipping costs for returning your item.  

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

SHIPPING

We try our very best to ship as quickly as possible! Please allow 24-48 hours for your purchases to be packaged and shipped.